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🛡️ 1. Privacy Policy

Privacy Policy
We value your privacy. One-only Studio collects personal information (such as your name, address, and contact details) only to process and deliver your orders.
Your information will never be sold, shared, or used for any purpose other than order fulfillment and communication with you.
All payments are processed securely through trusted third-party providers, and no payment details are stored on our servers.
If you have questions about how we handle your data, please contact us at [your email address].

♿ 2. Accessibility Statement

Accessibility Statement
One-only Studio is committed to making our website accessible to everyone, including people with disabilities.
We aim to follow best practices to ensure all visitors can easily view, navigate, and interact with our content.
If you encounter any accessibility issues or have suggestions for improvement, please contact us at [your email address].

📦 3. Shipping Policy

Shipping Policy
We process all orders within 2–4 business days.
Once your order is shipped, you will receive a confirmation email with a tracking number.
Shipping times may vary depending on your location.
For custom or engraved products, please allow additional time for production before dispatch.
If your order is delayed or lost in transit, please contact us and we’ll assist you promptly.

📃 4. Terms and Conditions

Terms and Conditions
By using this website and placing an order, you agree to the following terms:

  • All products are made to order; please review your customization details carefully before checkout.

  • Prices are listed in Australian Dollars (AUD).

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Misuse of our website or copyrighted materials is prohibited.
    For any questions about these terms, please contact [your email address].

💰 5. Refund Policy

Refund Policy
Because our products are custom-made and engraved to your specifications, we do not offer refunds or exchanges for change of mind.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery with photos of the issue.
We will gladly replace or refund the affected item once verified.
For refund or replacement inquiries, email us at [your email address].

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